# Terms & Conditions
**Effective Date:** August 8, 2026
Welcome to **R.S. Enterprises**. These Terms & Conditions govern your access to and use of **rshealthsupplies.com** and the products, information, services, and enquiry facilities available through the website.
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
## 1. About R.S. Enterprises
R.S. Enterprises is an exporter, supplier, retailer, trader, dealer, and distributor of medical and diagnostic equipment serving customers across India and selected international markets.
**Business Address:**
May Fair Crown, Flat B/202, Zila Parisad Road, Bankim Nagar, Siliguri, West Bengal, India – 734001
**Contact Person:** Ms. Sangita
**Phone:** +91-9832362661, +91-9474878436
**Email:** [rsenterprises227@gmail.com](mailto:rsenterprises227@gmail.com)
## 2. Website Use
You may use this website for lawful purposes only.
You agree not to:
* Use the website for any unlawful or fraudulent purpose.
* Attempt to gain unauthorized access to the website or its systems.
* Introduce viruses, malware, or other harmful technologies.
* Interfere with the security or proper operation of the website.
* Copy, reproduce, modify, distribute, or commercially exploit website content without permission.
* Submit false, misleading, or inaccurate information through enquiry forms.
* Use the website to impersonate another person or organization.
We reserve the right to restrict or terminate access to the website if we believe that these Terms & Conditions have been violated.
## 3. Product Information
We make reasonable efforts to ensure that product information displayed on the website is accurate and up to date.
Product information may include:
* Product names
* Specifications
* Features
* Models
* Dimensions
* Technical information
* Certifications
* Images
* Applications
* Warranty information
However, specifications, availability, product images, packaging, dimensions, features, and other details may change without prior notice due to manufacturer updates, technical improvements, or other circumstances.
We do not guarantee that every product description, image, specification, or other website information will always be completely accurate, current, or error-free.
Customers are encouraged to confirm final specifications, availability, pricing, certification, warranty, and other relevant details with R.S. Enterprises before placing an order or making a purchase decision.
## 4. Product Enquiries and Quotations
The enquiry forms available on the website allow visitors to request information about products and services.
Submitting an enquiry does not constitute a confirmed order or create a binding contract of sale.
Any quotation provided by R.S. Enterprises may be subject to:
* Product availability
* Final specifications
* Quantity
* Delivery location
* Applicable taxes
* Shipping or transportation charges
* Payment terms
* Warranty terms
* Other mutually agreed commercial conditions
A sale will be considered confirmed only after the applicable commercial terms have been accepted and confirmed by R.S. Enterprises.
## 5. Pricing
Prices, where displayed on the website, are subject to change without prior notice.
The final price may depend on factors including product configuration, quantity, delivery location, taxes, transportation, installation, and other applicable charges.
Where a price is not displayed, customers may contact us for a quotation.
## 6. Orders and Payments
Orders are subject to acceptance and confirmation by R.S. Enterprises.
We reserve the right to refuse, cancel, or modify an order where reasonably necessary, including in cases involving:
* Product unavailability
* Incorrect pricing or product information
* Incomplete customer information
* Payment-related issues
* Supply or logistical limitations
* Regulatory requirements
* Other legitimate business reasons
Payment terms will be communicated and agreed upon between R.S. Enterprises and the customer before order confirmation.
## 7. Delivery
Delivery timelines may vary depending on:
* Product availability
* Order quantity
* Delivery location
* Transportation arrangements
* Supplier or manufacturer schedules
* Regulatory requirements
* Unforeseen circumstances
Any delivery timeline provided by us is an estimated timeframe unless specifically confirmed otherwise in writing.
R.S. Enterprises shall not be responsible for delays caused by circumstances beyond our reasonable control.
## 8. Installation and Training
Certain medical or diagnostic equipment may require professional installation, calibration, configuration, demonstration, or user training.
Where applicable, installation and training arrangements, charges, timelines, and responsibilities will be communicated separately and may depend on the product and customer requirements.
Customers should follow the manufacturer’s instructions and recommended operating procedures when using medical equipment.
## 9. Medical Equipment Disclaimer
Products displayed on this website are medical, diagnostic, therapeutic, research, or related equipment intended for use by appropriately trained professionals, institutions, healthcare facilities, or other authorized users, as applicable.
Information provided on the website is intended for general product and informational purposes and should not be considered medical advice, diagnosis, or treatment guidance.
Customers are responsible for ensuring that products are used only for their intended purpose and by appropriately qualified or trained personnel.
## 10. Regulatory Compliance
Certain medical devices and equipment may be subject to applicable regulatory, licensing, certification, import, export, or other legal requirements.
Customers are responsible for ensuring compliance with applicable laws and requirements relating to the purchase, possession, installation, operation, and use of equipment at their location.
Where applicable, relevant product certifications or registrations may be provided or referenced as part of the product information or commercial documentation.
## 11. Warranty
Warranty terms may vary depending on the product, manufacturer, model, and agreed commercial terms.
Where a product carries a warranty, the applicable warranty period, coverage, exclusions, and service conditions will be communicated through the relevant product documentation, quotation, invoice, or warranty terms.
Warranty coverage may not apply to damage caused by misuse, improper installation, unauthorized modification, negligence, accidents, or failure to follow operating instructions.
## 12. Returns, Replacement and Refunds
Returns, replacements, cancellations, and refunds, where applicable, will be governed by the specific terms agreed for the relevant product or order.
Due to the nature of medical and diagnostic equipment, certain products may not be eligible for return after delivery, installation, commissioning, or use, except where required under applicable law or where specifically agreed in writing.
Customers should inspect products upon delivery and promptly report any apparent damage, shortage, or discrepancy.
## 13. Intellectual Property
All content available on this website, including but not limited to:
* Text
* Product descriptions
* Images
* Graphics
* Logos
* Website design
* Layout
* Videos
* Documents
* Brochures
* Other website materials
is owned by or licensed to R.S. Enterprises or its respective content providers, unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit website content without prior written permission.
Product names, trademarks, logos, and brand names belonging to third parties remain the property of their respective owners.
## 14. Third-Party Links
The website may contain links to third-party websites or services for informational or convenience purposes.
R.S. Enterprises does not control and is not responsible for the content, availability, security, accuracy, or privacy practices of third-party websites.
Accessing third-party websites is at your own discretion and risk.
## 15. Website Availability
We aim to keep the website available and functioning properly; however, we do not guarantee uninterrupted, secure, or error-free access.
The website may occasionally be unavailable due to:
* Maintenance
* Technical problems
* Server issues
* Software updates
* Security measures
* Internet or network problems
* Circumstances beyond our reasonable control
We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.
## 16. Limitation of Liability
To the maximum extent permitted by applicable law, R.S. Enterprises shall not be liable for indirect, incidental, consequential, special, or business losses arising from the use of, or inability to use, the website or information contained on it.
We are also not responsible for losses resulting from reliance on incomplete, outdated, or inaccurate website information where such information was not intended to constitute a final commercial or technical specification.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
## 17. Indemnification
You agree to indemnify and hold harmless R.S. Enterprises, its representatives, employees, and business partners from claims, losses, liabilities, damages, or expenses arising from your:
* Violation of these Terms & Conditions
* Misuse of the website
* Violation of applicable laws
* Unauthorized use of website content
* Submission of false or misleading information
* Unauthorized or improper use of products
## 18. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
## 19. Changes to These Terms
R.S. Enterprises reserves the right to update or modify these Terms & Conditions at any time.
Changes will become effective when the updated terms are published on this page. The Effective Date at the beginning of this page will be updated accordingly.
You are encouraged to review these Terms & Conditions periodically.
## 20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any dispute arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over **Siliguri, West Bengal, India**, unless otherwise required by applicable law.
## 21. Contact Us
If you have any questions regarding these Terms & Conditions, our products, or our website, please contact us:
**R.S. Enterprises**
**Contact Person:** Ms. Sangita
**Phone:** +91-9832362661, +91-9474878436
**Email:** [rsenterprises227@gmail.com](mailto:rsenterprises227@gmail.com)
**Address:** May Fair Crown, Flat B/202, Zila Parisad Road, Bankim Nagar, Siliguri, West Bengal, India – 734001
**Website:** rshealthsupplies.com