Privacy Policy

Effective Date: August 8, 2026

At R.S. Enterprises, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website, rshealthsupplies.com, or contact us regarding our medical and diagnostic equipment.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

 

1. About R.S. Enterprises

R.S. Enterprises is an exporter, supplier, retailer, trader, dealer, and distributor of medical and diagnostic equipment, including products related to Neurology, Psychiatry, Physiology, Cardiology, and Pulmonology.

Business Address:
May Fair Crown, Flat B/202, Zila Parisad Road, Bankim Nagar, Siliguri, West Bengal, India – 734001

Contact Person: Ms. Sangita
Phone: +91-9832362661, +91-9474878436
Email: rsenterprises227@gmail.com

 

2. Information We Collect

When you use our website or contact us, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone or mobile number
  • Company or organization name, where provided
  • Address or location information
  • Any other information you voluntarily provide through enquiry forms or communications

 

Enquiry Information

When you submit a product or service enquiry, we may collect information about:

  • The product or service you are interested in
  • Your requirements or questions
  • Additional details included in your enquiry message

 

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time and date of website visits
  • Referring website or source
  • General website usage information

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

 

3. How We Use Your Information

We may use the information collected to:

  • Respond to product and service enquiries
  • Provide quotations and product information
  • Communicate with you regarding your enquiry
  • Process and manage business requests
  • Provide customer support
  • Improve our products, services, and website
  • Understand website usage and improve user experience
  • Maintain website security and prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Send relevant business communications where permitted by law

We do not use your personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

 

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and enhance your browsing experience.

Cookies may help us:

  • Remember website preferences
  • Understand how visitors use our website
  • Improve website performance
  • Analyze traffic and website engagement

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

 

5. Sharing of Information

R.S. Enterprises does not sell, rent, or trade your personal information for monetary gain.

We may share information with trusted third parties when reasonably necessary to operate our business or provide services, including:

  • Website hosting and technical service providers
  • Website analytics and security service providers
  • Communication or email service providers
  • Professional advisers and business service providers
  • Government authorities or regulatory bodies where required by law

Third parties that process information on our behalf are expected to handle such information appropriately and in accordance with applicable requirements.

 

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

 

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve enquiries or disputes, comply with legal obligations, and protect our legitimate business interests.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

 

8. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

 

9. Children’s Privacy

Our website and services are intended primarily for businesses, healthcare institutions, professionals, organizations, and other customers seeking medical and diagnostic equipment.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

 

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your personal information
  • Request information about how your personal information is processed

To exercise an applicable privacy right, you may contact us using the details provided below.

 

11. Marketing Communications

If we send you promotional or marketing communications, you may request to stop receiving such communications by contacting us or using an available unsubscribe option.

We may continue to send necessary transactional or service-related communications where required to manage an enquiry, business relationship, or transaction.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date. We encourage visitors to review this page periodically.

 

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

R.S. Enterprises
Contact Person: Ms. Sangita
Phone: +91-9832362661, +91-9474878436
Email: rsenterprises227@gmail.com
Address: May Fair Crown, Flat B/202, Zila Parisad Road, Bankim Nagar, Siliguri, West Bengal, India – 734001

Website: rshealthsupplies.com

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